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Business Process Outsourcing

Business Process Outsourcing

WTL's Comprehensive BPO Services

Delivering end-to-end business process solutions with cutting-edge technology and domain expertise

WTL's BPO Projects

Webel Technology Limited (WTL) has been at the forefront of delivering comprehensive Business Process Outsourcing solutions across West Bengal and beyond. Our expertise spans across various domains including IT infrastructure, e-Governance, data management, and specialized government services.

With state-of-the-art facilities and experienced professionals, WTL ensures seamless service delivery that meets the highest standards of quality and security.

BPO Services

WTL's Areas of Activities

Our comprehensive portfolio of BPO services covers a wide range of technology and business processes, ensuring end-to-end solutions for government and enterprise clients.

Infrastructure Development
  • Creation of IT infrastructure throughout the State of West Bengal
  • Maintenance support to IT Infrastructure throughout the state
  • Providing IT infrastructure to Central PSUs
  • Build and Operate Tier 2 Data Centers
Financial Management Systems
  • IFMS (Integrated Financial Management System)
  • E-Bantan module implementation
  • Central Server with DC at SDC, Salt Lake
  • DR at NDC, Delhi for business continuity
Smart City & Surveillance
  • Integrated Command and Control Centre for Smart City Projects
  • CCTV Surveillance systems
  • System Integrator for IT and e-Governance projects
Networking Solutions
  • Networking projects (LAN & WAN) throughout West Bengal
  • MPLS-VPN connectivity up to Block level
  • VoIP Phone connectivity
Specialized IT Services
  • IT enabled Recruitment for police departments
  • IT services in all Districts up to Block Level
  • District Level Service Infrastructure
Data Management Services
  • Digitization of Legacy Records
  • Document Management Systems (DMS)
  • Data Entry Services
  • Modernization of Record Rooms

Advanced BPO Solutions

Development Services

Development & Design
  • Bar Code tracking systems
  • Design and Development of Web Portal and Web Sites
  • Application Software Development

Security Solutions

Security & Monitoring
  • VPN based call monitoring system for Central Government
  • Web Server with DC at SDC, Salt Lake and DR at NDC, Delhi
  • Biometric Enrollment for Central Government projects

Manpower Services

Manpower & Data Collection
  • Deployment of specialized and non-specialized manpower
  • IT enabled door to door data collection
  • Data Entry from Scanned Documents at Data Centre

Major Government Projects

Electoral Services
  • Smart Card preparation for Transport Department, Govt. of Tripura
  • Preparation of Electoral Rolls
  • Digitization & Printing of Electoral Rolls
  • EPIC Cards in West Bengal, Jharkhand, Madhya Pradesh, Delhi
E-Governance Services
  • E-Registration: Implementation of e-Governance through PPP model
  • Registration Offices in West Bengal
  • Public-Private Partnership initiatives
  • Digital transformation of government services
Government Projects